Retail Services

Virus Removal

We perform extensive testing to determine severity of Malware running on your PC. If your computer has been diagnosed with viruses, spyware, or malicious pop-ups, we will remove these infections so you and your computer can work with speed and confidence. Once we’ve thoroughly checked for all problems, we’ll help you learn how to keep your computer performing at its peak, and advise you on how to keep it secure in the future.

Complete Backup and Reload

Over time operating systems may become slow and unresponsive. When this occurs it might be time for a complete backup and reload. Our technicians will provide a complete professional evaluation to determine if a backup and reload is needed to address stubborn and unresponsive systems.

Professional Evaluation

Our technicians will identify the total amount of data you need backed up and identify the best possible solution for backing up, storing and retrieving your valuable files. During an operating system reload a Systems MD technician will perform the following:

  • Install the version of Windows operating system that you’ve purchased or currently own (valid license is required)
  • Install all critical updates
  • Install any missing drivers
  • Make sure your system is running properly
  • Reinstall and configure all software previously installed (valid license must accompany each software title being installed)
  • Validation: Finally, we will confirm that all specified files have been successfully transferred and that your system is performing accordingly.

Computer Check Up

We will optimize your operating system for performance which will assist with boot times, shut down and file access. Once we’ve thoroughly checked for all problems, we’ll help you learn how to keep your computer performing at its peak, and advise you on how to keep it secure in the future.

Optimize Boot Time

We will optimize boot time by removing all unnecessary start up items which run in the back ground and rob your system of precious memory. We will also reconfigure your BIOS settings by changing the priority in which your computer looks when loading your operating system.

Virtual Memory Configuration

Virtual memory frees up space in RAM to load new applications. Because your computer does this automatically, you don’t even know it is happening, and it makes your computer feel like is has additional RAM even though it only has a certain amount installed. We will configure your virtual RAM for added performance.

Registry Corruption

Your computers registry is a database of system information which over time becomes corrupt, causing your computer to run slower and lose performance. We will go through your registry and clean out any corrupt or unnecessary registry files.

Security and Driver Updates

Periodically Microsoft releases security patches and critical updates designed to enhance security; we will update your computer with the latest patches and update any missing drivers to insure your operating system has the latest security patches and applicable drivers.

Defragmentation

Overtime your computer’s hard drive becomes fragmented causing files to become scattered all over your hard drive. Fragmented files delay read/write times because your computer has to look all over the hard drive to locate these files. We will defragment your hard drive and place those fragmented files back in their proper locations insuring quicker read/write times.

Computer Cleaning:

Over time internal computer components tend to collect dust and pet hair which can cause your computer to run hotter than normal. Excessive heat inevitably leads to bulging capacitors causing your mother board and internal components to be replaced.

Professional Evaluation

Systems MD will open your case and inspect your internal components for bulging capacitors: Blow out the dust bunnies and pet hair that causes your system to run hot: Validation: Finally, we will reboot the system and verify that the system is performing accordingly.

Data Backup

Professional Evaluation

Our technicians will identify the total amount of data you need backed up, identify the best possible solution for backing up, storing and retrieving your valuable files.

Data Transfer

Our technicians will move all of your files from your PC or storage device to a DVD. We will load photos, music, letters, documents—and more—from your old computer onto our external hard drive with the utmost respect for your privacy. If we have to use our hard drive to back up your information, everything will be deleted from our system within 14 days after file transfer is complete. Systems MD will not maintain a copy of your data longer than 14 days.

Personal Preferences

We’ll be sure to keep your files in the same format and maintain your folder structure so you can still navigate and access your files easily. Validation: We’ll confirm that all specified files have been successfully transferred and make sure you’re satisfied with our service.

** Data backup does not include reconfiguring your files with accompanying programs. If you require Systems MD to reconfigure your data backup you will be subject to additional fees.

Diagnosis

Over time systems may run slow and begin to become unresponsive and misbehave. We will run hardware tests and evaluate your software for corrupt files and malicious infections such as spyware and viruses.

Hardware Test

We will inspect your systems motherboard (desktop pcs only) for bulging capacitors and loose connections. Additionally, we will run a complete hardware scan effectively testing your system’s hardware.

Windows and Disk Review

We will check your computer for known Windows issues, and determine if any available updates are required. We will also check your hard disk drive to see if it is running low on disk space, needs to be defragmented, and if you have temporary files that need to be deleted.

Service Advice

Once we’ve thoroughly checked for all problems, we’ll help you learn how to keep your computer performing at its peak, and advise you on how to keep it secure in the future.

Hardware and Software Installation

  • Installation of RAM, power supplies, expansion cards, etc.
  • All types of software installations
  • Upon installation of any new hardware or software we will test the system to make sure everything is working properly and make any adjustments to system settings as necessary to achieve maximum performance.

Operating System Installation

Over time operating systems tend to become slow and unresponsive. Our technicians will provide a complete professional installation. Additionally we will reinstall any missing drivers, and perform all critical and security updates.

Our Technicians Will:

  • Install the version of Windows operating system that you’ve purchased or currently own (valid license is required)
  • Install all critical updates
  • Install any missing drivers
  • Make sure your system is running properly
  • Defrag your hard drive

** Excludes data backup and installation of Windows ME or older Windows operating systems

Recycling Services

Recycling of computer, monitors and battery backups.

  • Securely wipe data from hard drive per US Department of Defense standards
  • Parts are disposed of properly by an electronics waste recycling company

**Recycling fees may apply

VIP Expedited Service

  • Guaranteed 1-day turnaround time

*does not apply to parts that are not in stock