Team Bio

Lior Glikshtern

IT Implementation Manager MCTS, MCITP, MCNPS, A+

With a degree in Computer Science and several industry standard certifications, Lior is a technically proficient Network/Systems Administrator with notable success directing a broad range of corporate IT initiatives while participating in the planning, implementation and support of small to large scale enterprise environments. Over twenty years of experience he has developed a diverse set of skills including server and desktop administration, support, document authoring, network architecture, design, business continuity and disaster planning

Enterprise skills include a deep technical understanding of Windows infrastructure services, virtualization, clustering, government technology requirements, standards compliance, and project management.

Lior has directed various large scale projects leveraging the latest technologies to improve upon mission critical services for law enforcement, emergency management, government management and corporate.

Mike Storms

Senior Systems Administrator

Graduating from the University of New Mexico, Mike Storms has been working as an IT specialist for 12 years. From 2006 to 2012 Mike worked exclusively in systems administration and IT management for a collection of medical facilities in the Albuquerque area. Prior to 2006 Mike worked in managed services consulting for a variety of different companies in and out of New Mexico. Mike now comes to Systems MD ready to serve the business community with a variety of experiences in server and systems administration, WAN/LAN engineering, disaster recovery preparation, and desktop support.

Eugene Romero

Systems Administrator

A graduate of the University of New Mexico. Eugene has obtained a Bachelor’s degree in Economics. Eugene Romero is experienced with the latest desktop hardware and operating system standards, and holds A+, Network+, and Security+ industry certifications.

Marshall Arnold

Help Desk Manager

A Graduate of ITT Technical Institute, with a concentration in networked systems and desktop support, Marshall has over 12 years experience in building and servicing computers. Marshall has previously worked among enterprise size IT companies, and holds an A+, Network+, and MTA certification.

Patrick Fajardo

Systems Administrator

Patrick comes to Systems MD with over 15 years of IT experience, most recently working at the Denver International Airport as a Systems Administrator. Patrick has also worked for Nice Systems and Qwest Communications and has experience with desktop and server administration.  He also has experience supporting server infrastructure, virtual environments and data center support.

Johnathan Enns

IT Manager

Johnathan is a senior in the Electrical Engineering Program at the University of New Mexico.  He has been working in the IT field for 3 years, previously providing IT support for the University of New Mexico School of Medicine. He is experienced with the latest operating systems and a variety of hardware. Johnathan provides quality customer service to everyone he helps.

Josh Collins

Systems Administrator

Josh is a graduate of ITT Technical Institute with over 20 years of experience supporting complex computing environments combining Microsoft, Linux, and Apple systems as well as mobile device management for both iOS and Android devices. After starting out in a small local PC repair shop in 1999, Josh went on to work from 2001 to 2011 providing managed services throughout the Albuquerque area. From 2011 to 2012 he worked for Apple as remote support technician before heading to Santa Fe to work in a support and Administration role for the Gemini Rosemont corporate real estate company until 2015. Moving into the area of scientific research IT support for both Lovelace Respiratory Research Institute and the Mind Research network, he supported Windows, Linux, and Mac OSX systems. He also has over 6 years Active Directory Administration, network configuration and troubleshooting, and virtualization experience. In his spare time he enjoys playing the guitar.

Michael Bartlett

Systems Administrator

Mike Bartlett has worked in the IT industry for three years, primarily focused on troubleshooting software and hardware issues for both business and consumer clients. He has an Associate’s Degree in Computer Information Systems as well as A+, Network+ and Security+ certifications.

Jonathan Goss

Systems Administrator

Jonathan is a graduate from the University of New Mexico with a Bachelor’s of Psychology and a minor in Computer Science. He has been working in the IT field for 3 years, most recently working for UNM IT supporting the classrooms around campus. He is currently working on obtaining his A+ certification.

Sumner Swartz

IT Support Specialist

Sumner has an Associate’s Degree in Liberal Arts and is a senior in the Information Technology program at Western Governors University working towards his Bachelor of Science degree. He has been in the IT field for one year and brings forth five years of tech support experience. He has A+ and Cloud Essentials certifications.

Kelly Haddock

Sales and Marketing

With a bachelor’s degree in Business Economics from SUNY Oneonta, Kelly has experience working directly with clients to make sure all their needs are met. In the past, she has worked with companies geared toward customer service and now brings her experience to the business community with Systems MD.

Valerie Lind

Customer Service

A graduate of the University of New Mexico, Valerie earned her bachelor’s in Business Administration with a concentration in Human Resources and minor in Communications. With previous experience in the hospitality industry, she has worked directly with clients to provide the best customer service possible.

Melanie Vigil

Office Manager PsyD

Melanie earned her bachelor’s degree in psychology from the University of California, San Diego. She is a graduate of the Alliant International University/California School of Professional Psychology, holding a doctorate degree in Clinical Psychology. Melanie has an array of experience working in diverse settings. She previously practiced as a psychologist and brings forth knowledge on program development.

Lori Byrne

Software Engineer

Bringing over 10 years of web and graphic design experience in the software development field, Lori had developed informational websites, e-commerce platforms and produced complete graphic design packages for a wide array of industries . She is well versed in all development standards from .NET to PHP, SQL, and beyond.